Privacy Policy

Effective Date: 1 June 2025

Last Updated: 1 June 2025

1. Introduction

Spectrum Dental Centre ("we", "our", or "us") is committed to safeguarding the privacy of all our patients and visitors to our websites www.spectrumdentalcentre.in, www.spectrumdental.in, and www.spectrumdentalcentres.com. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

• •Personal Information: Name, address, contact number, email ID, gender, date of birth.
• •Health Information: Medical history, dental records, X-rays, diagnosis, treatment plans, and prescriptions.
• •Financial Information: Billing details, payment history, and transaction information.
• •Digital Information: IP address, device type, browser information, pages visited (via website cookies).

3. How We Collect Information

• •Through appointment bookings (online, phone, WhatsApp, or in-person).
• •When you fill out forms at our clinic or on our website.
• •From referrals by other healthcare providers or family members (e.g., NRI children managing treatment for parents).
• •During the course of treatment and follow-up consultations.
• •Automatically via website analytics tools and cookies.

4. Purpose of Collection

• •Provide dental consultations and treatment.
• •Schedule and manage appointments.
• •Maintain accurate health records.
• •Communicate with you regarding your care (including appointment reminders).
• •Send health tips, service updates, or promotional content (only with your consent).
• •Improve our services and user experience on the website.
• •Comply with legal and regulatory obligations.

5. Information Sharing

We do not sell or rent your personal data. However, we may share your data with:

• •Our internal staff and treating dentists (on a need-to-know basis).
• •Technology partners for booking and record-keeping systems (e.g., CRM platforms, WhatsApp API).
• •Legal or regulatory authorities if required under law.

6. Data Security

We employ industry-standard security measures including:

• •Secure servers and SSL encryption for all website interactions.
• •Access controls and data segregation in our systems.
• •Regular backups and firewall protection.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Retention of Data

• •For a minimum of three years as per Indian Medical Council norms.
• •For longer durations when legally required or until treatment is completed and follow-ups are closed.

8. Your Rights

You have the right to:

• •Access the personal information we hold about you.
• •Request corrections to your data if inaccurate.
• •Withdraw consent to use your data (except where retention is required by law).
• •Request deletion of your data where applicable.

To exercise any of these rights, please email: [email protected]

9. Children's Privacy

We collect information from children only with parental or guardian consent. Pediatric records are treated with special confidentiality and used solely for treatment purposes.

10. Third-Party Links

Our website may contain links to third-party websites or payment portals. We are not responsible for their privacy practices. Please review their policies before submitting any data.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services constitutes your agreement to the revised terms.

12. Contact Us

Spectrum Dental Centre
H. No: 199, 1st Floor, Diamond Point Rd, Sikh Village,
Secunderabad, Telangana 500009, India
📞 Phone: +91 99897 92029
📧 Email: [email protected]
🌐 www.spectrumdentalcentre.in